Preparation deadlines:
A preparation period of 3 to 6 working days (Monday to Friday), depending on the model, plus shipping time, is established.
For "Pre-Order" models the preparation period can be 10 to 12 working days (Monday to Friday), depending on the model, plus shipping time.
All orders received from Monday to Friday before 14.00 will be processed on the same day. Orders placed on Saturdays, Sundays, public holidays and Fridays after 14.00 will be processed on the next working day.
At Amaya we work to reduce preparation times as much as possible, we will always try to ensure that you receive your order in the shortest possible time.

Shipping:
Amaya Fashion For Kids ships to the following destinations:
Spain (including Balearic Islands, Canary Islands, Ceuta and Melilla), Portugal, France, Italy, Belgium, Holland, Germany, United Kingdom, Finland, Sweden, Denmark, Austria, Ireland, ... and more than 20 other countries.
If when you go to place your order, your country does not appear, please email us at amaya@amayaforkids.com and we will give you a solution as soon as possible.
No shipments to postal addresses or military bases.
In the following table you can see the transit time according to the country and the cost of the shipment:

Shipments of purchases made through amayaforkids.com, are made by the transport company MRW for Spain and Portugal, for the rest of the countries Fedex and UPS.
Orders destined for Ceuta, Melilla, Canary Islands and countries outside the European Union are subject to various customs charges or taxes. This payment will always correspond to the recipient of the goods or buyer, before making your purchase and to obtain more detailed information on the subject consult with your customs office the taxes to which the purchase you want to make is subject.
The delivery time begins to count once the order leaves our facilities. When this happens, you will receive an SMS from MRW with the tracking code.
Delivery times may be altered in periods of sales and promotions, as well as in extraordinary situations, such as pandemics, wars, etc... 

Change of delivery address
Subsequent modification of the place of delivery, requested by the customer, shall only be possible before the order leaves our platform. Modification of the delivery address, once the order has been handed over to the carrier, shall not be possible unless the customer bears the costs and it is expressly agreed between the parties. These costs will be designated by the carrier according to the change of address.

Delivery of damaged packages
On receipt of the package, if you detect any anomaly, let the carrier know so that they can report the incident. We advise you to take photos of the condition of the package before opening it. If the products are not damaged, it will be a joy, especially for you, who will be looking forward to receive it, try it and enjoy it. If not, which we would be very sorry for, please write to us at amaya@amayaforkids.com, indicating the order number and attaching all the photos you have been able to take, we will contact you to proceed with the return and solve the incident as soon as possible.