{"id":4627,"date":"2024-02-16T10:32:17","date_gmt":"2024-02-16T09:32:17","guid":{"rendered":"https:\/\/amayaforkids.com\/?page_id=4627"},"modified":"2026-04-09T16:55:53","modified_gmt":"2026-04-09T14:55:53","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/amayaforkids.com\/en\/returns-and-exchanges\/","title":{"rendered":"Returns and Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4627\" class=\"elementor elementor-4627\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c4cbd8d e-flex e-con-boxed e-con e-parent\" data-id=\"5c4cbd8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-742659d8 elementor-widget elementor-widget-text-editor\" data-id=\"742659d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En primer lugar, los art\u00edculos a cambiar o devolver deben estar tal cual los recibiste, no deben haberse usado y tienen que conservar todas sus etiquetas. Para la realizaci\u00f3n del cambio y\/o devoluci\u00f3n, puedes utilizar la misma caja en la que recibiste el pedido. Recuerda retirar la etiqueta de env\u00edo con la que recibiste el paquete y colocar la nueva en un lugar visible.<\/p><p>El plazo para la solicitud de un cambio y\/o devoluci\u00f3n, de uno o m\u00e1s art\u00edculos de un pedido, es de 15 d\u00edas desde la recepci\u00f3n del pedido.<\/p><p>Los gastos de env\u00edo ocasionados por los cambios y\/o devoluciones, correr\u00e1n a cargo del cliente, excepto para los pedidos Peninsulares (Espa\u00f1a Pen\u00ednsula y Portugal).<\/p><p>No se admiten ni cambios ni devoluciones de los modelos realizados en Pre-Order. Estos modelos se confeccionan bajo pedido, en exclusivo para ti, por lo que no podemos aceptar ni el cambio ni la devoluci\u00f3n.<\/p><p>En las devoluciones se reembolsar\u00e1 el importe de todas las prendas devueltas, pero no se devolver\u00e1n los gastos de env\u00edo.<\/p><p>Cuando se devuelva uno o varios productos de un pedido donde se ha aplicado una promoci\u00f3n, \u00e9sta quedar\u00e1 autom\u00e1ticamente anulada o descontada del importe a devolver, si con la devoluci\u00f3n de dichos art\u00edculos el pedido de compra original deja de cumplir los requisitos necesarios para que se aplique dicha promoci\u00f3n.<\/p><p>Cuando el paquete llegue a nuestros almacenes y comprobemos que se encuentre en las condiciones exigidas, daremos la orden de la devoluci\u00f3n del importe.<\/p><p>Esta devoluci\u00f3n se realizar\u00e1 en la misma forma de pago en la que se realiz\u00f3 el pedido. Una vez demos la orden de devoluci\u00f3n del importe, el dinero estar\u00e1 disponible en tu cuenta en un plazo de 3 a 15 d\u00edas.<\/p><p><strong>Para la solicitud de un cambio y\/o devoluci\u00f3n, rellena el siguiente formulario y nos pondremos en contacto contigo para su tramitaci\u00f3n:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9df210b e-flex e-con-boxed e-con e-parent\" data-id=\"9df210b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a12651 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"9a12651\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4627\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"9a12651\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Cambios y Devoluciones | Amaya Fashion For Kids\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"4627\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Introduce tu nombre aqu\u00ed\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9f4b01b elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9f4b01b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tID del Pedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9f4b01b]\" id=\"form-field-field_9f4b01b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Introduce el Id del pedido\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail de Contacto\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Introduce un email de contacto\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_a713771 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a713771\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono de Contacto\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_a713771]\" id=\"form-field-field_a713771\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Introduce un tel\u00e9fono de contacto\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCu\u00e9ntanos tu necesidad.... En qu\u00e9 podemos ayudarte?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Escribe aqu\u00ed tu consulta\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envia tu solicitud<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a59cda e-con-full e-flex e-con e-parent\" data-id=\"5a59cda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7947675 elementor-widget elementor-widget-breadcrumbs\" data-id=\"7947675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Amaya Fashion For Kids<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En primer lugar, los art\u00edculos a cambiar o devolver deben estar tal cual los recibiste, no deben haberse usado y tienen que conservar todas sus etiquetas. Para la realizaci\u00f3n del cambio y\/o devoluci\u00f3n, puedes utilizar la misma caja en la que recibiste el pedido. Recuerda retirar la etiqueta de env\u00edo con la que recibiste el [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4627","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/pages\/4627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/comments?post=4627"}],"version-history":[{"count":3,"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/pages\/4627\/revisions"}],"predecessor-version":[{"id":28590,"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/pages\/4627\/revisions\/28590"}],"wp:attachment":[{"href":"https:\/\/amayaforkids.com\/en\/wp-json\/wp\/v2\/media?parent=4627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}